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I need some help please

Want to talk about non-game related issues? This is the forum for it.
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Magnum425
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I need some help please

Post by Magnum425 »

hey my room mate just got a computer today and downloaded underlight we of course share a wifi I thought I heard someone say a while back that doing this would cause both accounts to be locked ?? just wanna make sure thanks
Uthanatos
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Re: I need some help please

Post by Uthanatos »

It was my understanding that it wouldn't be an issue for two people in the same residence as long as the Koi team was notified, the issue would be for multiple accounts for the same person.
“Sometimes it isn't easy to be sane, smart, and responsible. Sometimes it sucks. Sucks wang. Camel wang. But that doesn't turn wrong into right or stupid into smart.”
― Jim Butcher, Cold Days
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Magnum425
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Re: I need some help please

Post by Magnum425 »

cool thanks how do I notify them? are the boards good enough ?
Uthanatos
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Re: I need some help please

Post by Uthanatos »

viewtopic.php?f=2&t=2501&p=10064&hilit= ... nts#p10064


There's a link to the actual thread, Mags
“Sometimes it isn't easy to be sane, smart, and responsible. Sometimes it sucks. Sucks wang. Camel wang. But that doesn't turn wrong into right or stupid into smart.”
― Jim Butcher, Cold Days
Koi-Echelon

Re: I need some help please

Post by Koi-Echelon »

Send an email to accounts@underlight.com

Include in your email the two account names in question.

Explain that they are separate accounts you and your roommate utilize so that when we see the same IP being used we know why.

The proper authority has been made aware of this thread.

Thank you.
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Magnum425
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Re: I need some help please

Post by Magnum425 »

many thanks a gm found me in game and told me we were safe sorry it took so long to respond !!
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