New Computer won't run...

Please list bugs discovered here. BE AS SPECIFIC AS POSSIBLE IN DESCRIBING THE ERROR.
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Arnaya
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New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 4:50 pm

I picked up a new computer, running Windows 10. And I can't get it to run UL (Still have my old one, so I'm not out of the game). I keep getting a message that UL had to close (occurs immediately on launch) because it can't open the .out file. Any suggestions from anyone?
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Re: New Computer won't run...

Postby Uthanatos » Thu Nov 02, 2017 4:54 pm

All I know there is that is your log file, I had to set mine to always open them with notepad++ when I upgraded to win10.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 4:57 pm

I'll give it a try and see what I can do, thank you :)
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 4:59 pm

The computer I just bought also runs Windows 10, but I never had an issue running UL... So I'm a bit curious what's going on with yours.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 5:19 pm

I've got it set up so that it'll open the .out files manually with Notepad, but the game still won't launch (tried different compatibility modes, and a couple of graphics settings. Same error each time). Any other suggestions?
I Choose to live by choice, not chance. To be motivated, not manipulated. To be useful, not used. To make changes, not excuses. To excell, not compete. Self-esteem, not self-pity. I choose to listen to my inner voice, not the random opinions of others.
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 5:29 pm

Just throwing this out there, I'm not a computer wiz, but did you try running it as administrator? That sometimes fixes things.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 5:32 pm

Good call Pheasant, that got it to launch. Now I'm getting a DDERR_UNSUPPORTED message and it crashes lol
Last edited by Arnaya on Thu Nov 02, 2017 5:33 pm, edited 1 time in total.
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Re: New Computer won't run...

Postby Sidas » Thu Nov 02, 2017 5:33 pm

Underlight didn't have permission to write to your log file. Best bet is to install UL to your "C:\Users\ArnayaIsAPunk" profile folder. Shouldn't have any write issues there.

Otherwise you need to configure your UAC to allow writing into your folder or run as Administrator.
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 5:34 pm

Well... My silly idea got you at least half way there. Lol
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Re: New Computer won't run...

Postby Uthanatos » Thu Nov 02, 2017 5:34 pm

That's a screen resolution error, your monitor doesn't support the default screen settings. Let me look up the registry edit to fix it for you.
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 5:34 pm

Sidas wrote: "C:\Users\ArnayaIsAPunk"

I'm using this as my new signature. I called dibs.
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Re: New Computer won't run...

Postby Sidas » Thu Nov 02, 2017 5:35 pm

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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 5:36 pm

LOL, Sidas. I'm glad to see you haunting the forums again, welcome back :)

And thank you Uthanatos, I never know what these error messages are. Usually I get one of my roomies to look at it, but the one that knows a little bit about computers isn't home :(
I Choose to live by choice, not chance. To be motivated, not manipulated. To be useful, not used. To make changes, not excuses. To excell, not compete. Self-esteem, not self-pity. I choose to listen to my inner voice, not the random opinions of others.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 5:39 pm

Sorry Sidas, I don't have any other OS disks right now, and the last one I downloaded caused some.... problems. Even after doing a full virus check on it and everything (and, I've never been able to get a Vbox to work right. Shared folders don't work, etc...

PS: Pheasant, THIEF!!! :P
I Choose to live by choice, not chance. To be motivated, not manipulated. To be useful, not used. To make changes, not excuses. To excell, not compete. Self-esteem, not self-pity. I choose to listen to my inner voice, not the random opinions of others.
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 5:41 pm

Arnaya wrote:PS: Pheasant, THIEF!!! :P

... "C:\Users\HaelIsATheif"?
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Re: New Computer won't run...

Postby Uthanatos » Thu Nov 02, 2017 5:42 pm

If you can get the login screen up, then you can adjust your video settings there, if not, then using regedit, HKEY_CURRENT_USER\Software\Lyra\Underlight\1.0 edit the resolution to hex value 400. As mentioned in the thread Sidas linked, multiple monitors and windowed mode can cause issues as well, though I haven't experienced those.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 5:56 pm

Tried, but still getting the same error. Thank you for looking that up though Uthanatos, it was worth a try
I Choose to live by choice, not chance. To be motivated, not manipulated. To be useful, not used. To make changes, not excuses. To excell, not compete. Self-esteem, not self-pity. I choose to listen to my inner voice, not the random opinions of others.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 6:01 pm

WOOT!!! Got it. There was a setting changed, hidden away in the properties, that I don't remember selecting or changing. Looks like I can get in now on a computer that Doesn't drop connection every 10 minutes :D
I Choose to live by choice, not chance. To be motivated, not manipulated. To be useful, not used. To make changes, not excuses. To excell, not compete. Self-esteem, not self-pity. I choose to listen to my inner voice, not the random opinions of others.
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 6:04 pm

Too bad there's no party popper emoji.
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Re: New Computer won't run...

Postby Uthanatos » Thu Nov 02, 2017 6:08 pm

Woooot....also...Todd in my IT department looked up that setting in the registry...
“Sometimes it isn't easy to be sane, smart, and responsible. Sometimes it sucks. Sucks wang. Camel wang. But that doesn't turn wrong into right or stupid into smart.”
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 6:14 pm

Give him a big hug and thank you from me then please, Uthy?
I Choose to live by choice, not chance. To be motivated, not manipulated. To be useful, not used. To make changes, not excuses. To excell, not compete. Self-esteem, not self-pity. I choose to listen to my inner voice, not the random opinions of others.

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