New Computer won't run...

Please list bugs discovered here. BE AS SPECIFIC AS POSSIBLE IN DESCRIBING THE ERROR.
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Arnaya
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New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 4:50 pm

I picked up a new computer, running Windows 10. And I can't get it to run UL (Still have my old one, so I'm not out of the game). I keep getting a message that UL had to close (occurs immediately on launch) because it can't open the .out file. Any suggestions from anyone?
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Re: New Computer won't run...

Postby Uthanatos » Thu Nov 02, 2017 4:54 pm

All I know there is that is your log file, I had to set mine to always open them with notepad++ when I upgraded to win10.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 4:57 pm

I'll give it a try and see what I can do, thank you :)
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 4:59 pm

The computer I just bought also runs Windows 10, but I never had an issue running UL... So I'm a bit curious what's going on with yours.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 5:19 pm

I've got it set up so that it'll open the .out files manually with Notepad, but the game still won't launch (tried different compatibility modes, and a couple of graphics settings. Same error each time). Any other suggestions?
Some Days, I need Love. Some Days, I need Sex. Some Days I don't need Sh*t from anyone. Some Days I want to Save the World. Some Days I just want to watch it Burn. Some Days I feel so Alive, some Days I barely survive.
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 5:29 pm

Just throwing this out there, I'm not a computer wiz, but did you try running it as administrator? That sometimes fixes things.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 5:32 pm

Good call Pheasant, that got it to launch. Now I'm getting a DDERR_UNSUPPORTED message and it crashes lol
Last edited by Arnaya on Thu Nov 02, 2017 5:33 pm, edited 1 time in total.
Some Days, I need Love. Some Days, I need Sex. Some Days I don't need Sh*t from anyone. Some Days I want to Save the World. Some Days I just want to watch it Burn. Some Days I feel so Alive, some Days I barely survive.
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Re: New Computer won't run...

Postby Sidas » Thu Nov 02, 2017 5:33 pm

Underlight didn't have permission to write to your log file. Best bet is to install UL to your "C:\Users\ArnayaIsAPunk" profile folder. Shouldn't have any write issues there.

Otherwise you need to configure your UAC to allow writing into your folder or run as Administrator.
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 5:34 pm

Well... My silly idea got you at least half way there. Lol
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Re: New Computer won't run...

Postby Uthanatos » Thu Nov 02, 2017 5:34 pm

That's a screen resolution error, your monitor doesn't support the default screen settings. Let me look up the registry edit to fix it for you.
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 5:34 pm

Sidas wrote: "C:\Users\ArnayaIsAPunk"

I'm using this as my new signature. I called dibs.
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Re: New Computer won't run...

Postby Sidas » Thu Nov 02, 2017 5:35 pm

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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 5:36 pm

LOL, Sidas. I'm glad to see you haunting the forums again, welcome back :)

And thank you Uthanatos, I never know what these error messages are. Usually I get one of my roomies to look at it, but the one that knows a little bit about computers isn't home :(
Some Days, I need Love. Some Days, I need Sex. Some Days I don't need Sh*t from anyone. Some Days I want to Save the World. Some Days I just want to watch it Burn. Some Days I feel so Alive, some Days I barely survive.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 5:39 pm

Sorry Sidas, I don't have any other OS disks right now, and the last one I downloaded caused some.... problems. Even after doing a full virus check on it and everything (and, I've never been able to get a Vbox to work right. Shared folders don't work, etc...

PS: Pheasant, THIEF!!! :P
Some Days, I need Love. Some Days, I need Sex. Some Days I don't need Sh*t from anyone. Some Days I want to Save the World. Some Days I just want to watch it Burn. Some Days I feel so Alive, some Days I barely survive.
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 5:41 pm

Arnaya wrote:PS: Pheasant, THIEF!!! :P

... "C:\Users\HaelIsATheif"?
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Re: New Computer won't run...

Postby Uthanatos » Thu Nov 02, 2017 5:42 pm

If you can get the login screen up, then you can adjust your video settings there, if not, then using regedit, HKEY_CURRENT_USER\Software\Lyra\Underlight\1.0 edit the resolution to hex value 400. As mentioned in the thread Sidas linked, multiple monitors and windowed mode can cause issues as well, though I haven't experienced those.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 5:56 pm

Tried, but still getting the same error. Thank you for looking that up though Uthanatos, it was worth a try
Some Days, I need Love. Some Days, I need Sex. Some Days I don't need Sh*t from anyone. Some Days I want to Save the World. Some Days I just want to watch it Burn. Some Days I feel so Alive, some Days I barely survive.
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 6:01 pm

WOOT!!! Got it. There was a setting changed, hidden away in the properties, that I don't remember selecting or changing. Looks like I can get in now on a computer that Doesn't drop connection every 10 minutes :D
Some Days, I need Love. Some Days, I need Sex. Some Days I don't need Sh*t from anyone. Some Days I want to Save the World. Some Days I just want to watch it Burn. Some Days I feel so Alive, some Days I barely survive.
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Pheasant
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Re: New Computer won't run...

Postby Pheasant » Thu Nov 02, 2017 6:04 pm

Too bad there's no party popper emoji.
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Re: New Computer won't run...

Postby Uthanatos » Thu Nov 02, 2017 6:08 pm

Woooot....also...Todd in my IT department looked up that setting in the registry...
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Re: New Computer won't run...

Postby Arnaya » Thu Nov 02, 2017 6:14 pm

Give him a big hug and thank you from me then please, Uthy?
Some Days, I need Love. Some Days, I need Sex. Some Days I don't need Sh*t from anyone. Some Days I want to Save the World. Some Days I just want to watch it Burn. Some Days I feel so Alive, some Days I barely survive.

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