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Trouble logging in

Posted: Fri Jun 30, 2017 5:07 pm
by Jastra
Hello,

I have created a new account. Sent in all relevant information to Accounts email (shared wifi). I did get a response.
But in trying to log in I get an error saying incorrect password. I sent for a new password, but this didn't fix it.
Advice?

Thank you very much

Re: Trouble logging in

Posted: Fri Jun 30, 2017 5:42 pm
by Koi-Ajax
Make sure you are attempting to login with your Character Name/Password and not the Account Name/Password.

Please let me know if it persists and I can try to help further.

Re: Trouble logging in

Posted: Fri Jun 30, 2017 6:22 pm
by Jastra
I sent for a third password, that worked.

Thank you very much