Trouble logging in

Please list bugs discovered here. BE AS SPECIFIC AS POSSIBLE IN DESCRIBING THE ERROR.
User avatar
Jastra
Dreamer
Posts: 5
Joined: Fri Jun 30, 2017 5:03 pm
Character Name(s): Jastra Shandyr

Trouble logging in

Postby Jastra » Fri Jun 30, 2017 5:07 pm

Hello,

I have created a new account. Sent in all relevant information to Accounts email (shared wifi). I did get a response.
But in trying to log in I get an error saying incorrect password. I sent for a new password, but this didn't fix it.
Advice?

Thank you very much
The clearest way into the Universe is through a forest wilderness.
John Muir
User avatar
Koi-Ajax
Dreamer
Posts: 134
Joined: Tue Sep 06, 2016 5:46 pm

Re: Trouble logging in

Postby Koi-Ajax » Fri Jun 30, 2017 5:42 pm

Make sure you are attempting to login with your Character Name/Password and not the Account Name/Password.

Please let me know if it persists and I can try to help further.
User avatar
Jastra
Dreamer
Posts: 5
Joined: Fri Jun 30, 2017 5:03 pm
Character Name(s): Jastra Shandyr

Re: Trouble logging in

Postby Jastra » Fri Jun 30, 2017 6:22 pm

I sent for a third password, that worked.

Thank you very much
The clearest way into the Universe is through a forest wilderness.
John Muir

Return to “Bug Reports”

Who is online

Users browsing this forum: No registered users and 2 guests