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Server Down Time (Maintenance) on Friday the 15th at 5:00pm EST to Midnight

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Koi-JorKyrin
System Administrator
Posts: 264
Joined: Sat Feb 01, 2014 6:33 pm

Server Down Time (Maintenance) on Friday the 15th at 5:00pm EST to Midnight

Post by Koi-JorKyrin »

Good afternoon folks.

On Friday the 15th at 5:00pm EST, the Underlight server, forums, and our email server will be down for maintenance. The starting time will be around 5:00pm EST and last well into the evening. My goal is to be back online around midnight with the game server.

Please prepare to change any scheduled in-dream role-plays. We apologies for the inconvenience.

If you have any questions, you can reach us on discord.underlight.com
Koi - Jor'Kyrin
System Administrator
KoiWare, LLC
User avatar
Koi-JorKyrin
System Administrator
Posts: 264
Joined: Sat Feb 01, 2014 6:33 pm

Re: Server Down Time (Maintenance) on Friday the 15th at 5:00pm EST to Midnight

Post by Koi-JorKyrin »

Update for 3/16/2019 @ 12:16pm EST:

Timeline so far:

3/15/2019
- Server transported at 6:00pm EST. Arrived at new destination successfully
- Setup new network for Underlight successful
- Confirmed server health is green, no issues there
- Begin converting all VM to their new IPs + changing DNS
- Between times of 11am until 4:00am EST, fighting with ATT's awful WAN gateway devices..
- Slept for 5 hours
- Woke up and continued at 10:00am EST: Finally able to get ATT gateway to function properly
- Underlight.com website is up and running since 11:53am EST

Currently working on:
- Re-establishing Underlight server connection. More updates to follow.

Again, my apologies for the extended downtime. I quite literally had no idea that ATT's equipment was going to be such a battle. But, we're over it, now time for the busy work with a direction!
Koi - Jor'Kyrin
System Administrator
KoiWare, LLC
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