Underlight 3.1.7.3 Hotfix - 9-1-2018
Posted: Thu Aug 30, 2018 11:29 am
Good morning,
On the morning of Saturday the 1st, there will be a hotfix / maintenance planned between 8:30am - 11:00am.
v3.1.7.3
- Resolved the concern that many anti-virus programs are flagging: The scenario of Generic:Trojan block on client. When a patch hits and the client attempts to send the end user to the web installer executable on our web page, this trips the antivirus software into a false positive and blocks the client from running stating it is trojan behavior. After hotfix, now the client states your version is older and the end user needs to go to the main site to download the latest client.
On a further note, the end user may still get a AV pop-up on this patch update, but expect the next patch after this to not have AV blocks or warnings.
Much appreciated!
On the morning of Saturday the 1st, there will be a hotfix / maintenance planned between 8:30am - 11:00am.
v3.1.7.3
- Resolved the concern that many anti-virus programs are flagging: The scenario of Generic:Trojan block on client. When a patch hits and the client attempts to send the end user to the web installer executable on our web page, this trips the antivirus software into a false positive and blocks the client from running stating it is trojan behavior. After hotfix, now the client states your version is older and the end user needs to go to the main site to download the latest client.
On a further note, the end user may still get a AV pop-up on this patch update, but expect the next patch after this to not have AV blocks or warnings.
Much appreciated!