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A New Year's Resolution

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Koi-Cryptic
Managing Director
Posts: 180
Joined: Mon Jun 08, 2015 12:15 am

A New Year's Resolution

Post by Koi-Cryptic »

With a new year approaching, we see new opportunities on the horizon. 2023 could bring a whole new wave of stories to our City of Dreams. The game thrives with the active imagination of its players behind it. Many people go into the new year with a resolution for themselves. Something they need to improve or change about themselves... The Koi Staff is no different, and we plan to dive into the new year with a strong and positive outlook for the future of this project.

Beginning today, we will be revisiting any and all decisions made by the Rules Enforcement team over the years. There are thousands of player accounts and characters in our database, and we have already begun an appeal process for the players that show as banned in our system. There have already been several player accounts that were banned in previous years, and also by previous teams, that we have overturned and reinstated to active status. If you are a player who was banned from the game and you wish to appeal your banning, please draft an email stating your case and send it to accounts@underlight.com. We will continue to review any accounts that show banned in our system on our own, but any requests we receive from players will be reviewed first. We cannot guarantee that every case will result in reinstatement, but we will provide every player that submits a request a thorough response with our decision and the reasoning behind that decision.

I hope 2023 is a step forward for everyone in whatever they do both in the game and in their real lives. I hope you all have a great and happy new year!

Koi-Cryptic
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